Collection: Terms of Service

• scope
• contractor
• conclusion of contract
• Right of withdrawal
• prices and shipping costs
• delivery
• payment
• retention of title
• dispute resolution

Terms of Service

• scope
  These General Terms and Conditions (GTC) apply to all deliveries from STEEZY GmbH to consumers.
  A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.
• contractor
  The purchase contract is concluded with STEEZY GmbH, owner: Eylem Krimmer & Robin Kiefer, An der Burg 6., 85716 Unterschleissheim, commercial register: District Court of Munich, HRB 266327.
• conclusion of contract
  • The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to place an order.
  • By clicking the [Buy/order with costs] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receipt of your order.
• Right of withdrawal
  • If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.
  • If you, as a consumer, make use of your right of withdrawal according to Section 4.1, you have to bear the regular costs of the return.
  • For the rest, the regulations that are reproduced in detail in the following apply to the right of withdrawal
    
    Right of withdrawal
    

    Right of withdrawal

    You have the right to withdraw from this contract within fourteen days without giving any reason.

    The cancellation period is fourteen days from the day the contract was concluded.

    In order to exercise your right of withdrawal, you must inform us (STEEZY GmbH, An der Burg 6, 85716 Unterschleissheim, e-mail address: info@steezy-grinders.de) by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

    To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

    Consequences of revocation

    If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

    If you have requested that the services should begin during the cancellation period, you must pay us a reasonable amount that corresponds to the proportion of the services already provided up to the point in time at which you informed us of the exercise of the right of cancellation with regard to this contract compared to the total scope of the services provided for in the contract.

    
    

    
    

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    Sample cancellation form
    
    (If you want to revoke the contract, please fill out this form and send it back.)
    
    - To STEEZY GmbH, An der Burg 6, 85716 Unterschleissheim, e-mail address: info@steezy-grinders.de
    
    - I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
    
    - Ordered on (*)/ received on (*)
    
    - Name of consumer(s)
    - Address of the consumer(s)
    - Signature of the consumer(s) (only if notification is made on paper)
    - Date
    
    (*) Delete where not applicable.

• prices and shipping costs
  • The prices stated on the product pages include statutory VAT and other price components.
  • In addition to the prices stated, we charge a flat rate of EUR 6.90 per order for delivery within Germany. The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system and on the order page.
  • When paying by cash on delivery, an additional fee of 2 euros is due, which the deliverer charges on site. There are no other taxes or costs.
• delivery
  • Delivery is only within Germany with DHL.
  • The delivery time is up to 3 days. Any deviating delivery times are indicated on the respective product page.

• payment
  • Payment can be made either in advance or cash on delivery.
  • If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

• retention of title
  • The goods remain our property until full payment has been made.

• dispute resolution
  • The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are willing to participate in a dispute settlement procedure before a consumer arbitration board to settle disputes with consumers or are obliged to do so in accordance with XXX (statement of the legal norm or contractual agreement). The responsible consumer arbitration board is: Universal Arbitration Board of the Federal Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. To settle the disputes mentioned, we will participate in a dispute settlement procedure before this body.
    
    Alternative:
    The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.