category: Terms of Service

• scope
• contractor
• conclusion of contract
• Right of withdrawal
• prices and shipping costs
• delivery
• payment
• retention of title
• dispute resolution

Terms of Service

• Scope
  These General Terms and Conditions (GTC) apply to all deliveries from STEEZY GmbH to consumers.
  A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their independent professional activity.
• Contracting parties
  The purchase agreement is concluded with STEEZY GmbH, owners: Eylem Krimmer & Robin Kiefer, Eschenstraße 58, 85716 Unterschleißheim, Commercial Register: Munich District Court, HRB 266327.
• conclusion of contract
  • The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to place an order.
  • By clicking the [Buy/order with costs] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receipt of your order.
• Right of withdrawal
  • If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.
  • If you, as a consumer, make use of your right of withdrawal according to Section 4.1, you have to bear the regular costs of the return.
  • Furthermore, the regulations governing the right of withdrawal are detailed below.
    
    Cancellation policy
    

    Right of withdrawal

    You have the right to withdraw from this contract within fourteen days without giving any reason.

    The cancellation period is fourteen days from the day the contract was concluded.

    To exercise your right of withdrawal, you must inform us (STEEZY GmbH, Eschenstraße 58, 85716 Unterschleißheim, Email address: info@steezy-grinders.deYou must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but this is not obligatory.

    To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

    Consequences of revocation

    If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

    If you have requested that the services should begin during the cancellation period, you must pay us a reasonable amount that corresponds to the proportion of the services already provided up to the point in time at which you informed us of the exercise of the right of cancellation with regard to this contract compared to the total scope of the services provided for in the contract.

    
    

    
    

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    Sample cancellation form
    
    (If you wish to cancel the contract, please fill out this form and return it.)
    
    - To STEEZY GmbH, Eschenstraße 58, 85716 Unterschleißheim, email address: info@steezy-grinders.de
    
    - I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
    
    - Ordered on (*)/ received on (*)
    
    - Name of consumer(s)
    - Address of the consumer(s)
    - Signature of the consumer(s) (only for notifications on paper)
    - Date
    
    (*) Delete as appropriate.

• prices and shipping costs
  • The prices stated on the product pages include statutory VAT and other price components.
  • In addition to the stated prices, we charge a flat rate of €6.90 per order for delivery within Germany. Shipping costs are clearly stated on the product pages, in the shopping cart system, and on the order page.
  • When paying by cash on delivery, an additional fee of 2 euros is due, which the deliverer charges on site. There are no other taxes or costs.
• delivery
  • Delivery is only within Germany with DHL.
  • The delivery time is up to 3 days. Any deviating delivery times are indicated on the respective product page.

• payment
  • Payment can be made either in advance or cash on delivery.
  • If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

• retention of title
  • The goods remain our property until full payment has been made.

• dispute resolution
  • The European Commission has established an online platform for dispute resolution. This platform serves as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are prepared to participate in dispute resolution proceedings before a consumer arbitration board to settle disputes with consumers, or are obligated to do so in accordance with XXX (specify the legal provision or contractual agreement). The competent consumer arbitration board is: Universal Arbitration Board of the Federal Government, Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, Germany. www.verbraucher-schlichter.de. To settle the aforementioned disputes, we will participate in a dispute resolution procedure before this body.
    
    Alternatively:
    The European Commission has established an online platform for dispute resolution. This platform serves as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.